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A Reverse Telephone Lookup Of Unwanted Calls

Badnumbers.co.uk is a free reverse telephone database of phone numbers reported to be from telemarketers, scammers, and bill collectors for the United Kingdom. Over 20,743 complaints have been reported to date.


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0800-328-9393

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Did you get a call from 0800-328-9393?  Read the comments below to find out information about this number. You can also report unwanted calls to help identify callers.
Mixy
January 25, 2014, 3:59 pm

This is the BT engineer scheduling an appointment for broadband installation. Also used for line tests. A legit call.

Caller Company: BT
Caller Type: Legit Caller
Linda
August 1, 2014, 3:55 pm

Can anyone confirm this is a legit number as I already have BT broadband but the account is in my hubbys name and contact details. Missed one of these calls recently but they've never rung back, thus why i question it being legit.

Caller Company: Unknown
Caller Type: Unknown
Susan
December 1, 2014, 9:14 am

Just ignored a call from this number but they left a message. It is the bt engineer appointment confirmation. Unfortunately I'm not a bt customer so some poor sod is still waiting for their call.

Caller Company: bt
Caller Type: Event Reminder
Phil
January 1, 2015, 1:05 pm

This number phoned my house at 3.15am on New Years Day. extremely annoying to say the least, What was that all about? Can't see it being BT if it's holidays. Must be a faked caller id scammer.

Caller Company: unknown
Caller Type: Unknown
Claire
January 6, 2015, 10:32 am

Just had a missed call off this number. If it is BT then why have they rung my mobile when got a landline!?!? I'm not sure I ever gave them my mobile # and I don't have mobile service with them.

Caller Company: BT????
Caller Type: Unknown
Sue
January 26, 2015, 6:36 pm

I have just had about 8 reverse charge calls from this number. The automated message says "Caroline" wants you to accept the call. £2.00 if you don't so take the lesson from my pains to spare yourself the trouble.

Caller Company: Caroline
Caller Type: Scammer
Anonymous
February 16, 2015, 12:42 pm

This number is from the BT Openreach customer support. It is quite possible that other people are getting fake or "spoofed" numbers on their caller id as this is very easy now with new technology available to the criminals. They have ways to do it. So unless you are dealing with BT then it may be a good idea to block.

Caller Company: BT Openreach
Caller Type: Legit Caller
Marlene
June 1, 2015, 8:40 pm

I have had several calls using this number from 3.30am to 7.30am. Always the same voice - an Asian lady's. I can't hear what she says - during the day I would be wearing a hearing aid! I don't have caller display in my bedroom and so feel I have to answer it in case there is an emergency from a friend or family. I am annoyed to be awakened in this way. When I say she has got a wrong number she says I am very sorry and hangs up.

Caller Company: Can't distinguish.
Caller Type: Unknown
martin
June 8, 2015, 2:54 pm

Just had a call from this number on my mobile which is a brand new number so why are BT calling an orange mobile number.seems to me its a scam of one form or another judging by the above comments

Morty
July 1, 2015, 9:08 pm

This call is from a BT engineer who is calling to book a time to stop by your home. This is a legit call and can sometimes be used to test your line with ringback testing. Tech support may also call you with this number. No worries.

Caller Company: BT Telecom
Caller Type: Legit Caller
Sue
July 4, 2015, 11:50 am

Called at 11.39 on a SATURDAY. Wanted to speak to the account holder. I asked what about. They said it was for my benefit, I said well it can't be benefitting me if it is irritating the hell out of me on a Saturday morning. I said I don't take cold calls, she said it wasn't a cold call... oh yes?

It's about my account she says, I said can't you just email me???? If you have my details then you should know them and no I wasn't going to tell her..... sigh.. why the hell can't people just leave you alone?


Caller Company: BT, they said
Caller Type: Telemarketer
Ken
September 1, 2015, 12:52 am

Call received at 12:34 a.m.
Answer phone message left.
Calls to a bt landline cost £2.65 for each 30 seconds plus a one off charge of £2.65. To accept the call charge press * or if you don't want to accept the call please hang up.
To stop this number from receiving calls from the reverse charge service press 76.
Sorry, no input was detected.


Caller Company: Reverse charge service
Caller Type: Unknown
Vickie Allen
November 16, 2015, 3:57 pm

Legit call from BT Motor claims about an accident I'd had on Friday with a car in their fleet. BT Motor Claims is a new department so that's why this comment is different then the others in regards to the type of call.

Caller Company: BT Motor Claims
Caller Type: Legit Caller
Stuart
December 10, 2015, 1:37 pm

BT contacting me about something I'm not involved with. Don't know how they got my number. The only way I can stop them calling is to cancel some visit some poor sod is waiting for so both they and I are inconvenienced. Pretty lazy and inept work by BT there that there's no way of me to easily tell them they have the wrong number..but then I've never liked them and believe them to have far too much power than they've any right to have.

Caller Company: BT
Caller Type: Scammer
Anon
January 4, 2016, 8:25 am

rang at 8.15am but I missed the call.

Caller Type: Unknown
AG
February 23, 2016, 7:04 pm

Rang me @ 19:00. Asian lady saying she was from BT and some muffled suggestion about a problem with my direct debit and needing my sort code. I asked exactly what the problem was as I didn't understand. She hung up.. Bizzare

Caller Company: BT
Caller Type: Unknown
EA
April 4, 2016, 3:52 pm

it's NOT from BT. They are trying to take your money. Don't trust them and do not press any key on your phone. Just HANG UP!

Alos, username: Morty is probably working for them to ensure that it is a legit call but it is not.


Caller Company: They said BT but they are from BT
Caller Type: Spammer
Daniel
April 20, 2016, 1:53 pm

This is confirmed BT number that is used to display when anyone from BT call out.

Caller Company: BT
Caller Type: Legit Caller
Clerk
April 28, 2016, 1:47 pm

Claimed to be from BT Broadband. Wanted to help us get the most reliable, fastest service and to recommend them to others. With my recent experience with BT there is no chance of me recommending them to anyone unless I really disliked them!

Caller Company: BT
Caller Type: Telemarketer
Jim
May 12, 2016, 5:44 pm

Started a few weeks ago, but now up to six times a day. I have no BT issues that requires them to be contacting me so do not know why they would be phoning, but nobody says anything when I answer, and sometimes only rings once.

Caller Company: unknown
Caller Type: Unknown
Becky
May 31, 2016, 5:23 pm

This number called and someone with a heavy Indian accent asked to speak to the "account holder" when I asked what for the account holders name they said they couldn't give it to me. Well
BT IF THIS IS YOU then I want the account holders name please otherwise no go


Caller Company: BT
Caller Type: Unknown
Chris
June 2, 2016, 3:32 pm

Legitimate number that BT use to let you know they tried to call you; if you call it back, you get a pre-recorded message. In my case, perfectly proper call from a BT engineer. Although, thanks to Badnumbers.co.uk I checked it first!

Caller Company: BT
Caller Type: Legit Caller
penny
August 17, 2016, 1:30 pm

reverse charge call press * to accept etc
accepted two on different lines, they were silent calls, altogether got 3 in 10 minutes.


Caller Company: allegedly BT
Caller Type: Unknown
Peter
October 2, 2016, 6:06 pm

I was called from this number asking if I would accept a reverse charge connection. It then disconnected. My number is unlisted and unshared. I honestly don't even know it myself without checking. I will be checking my bill carefully after reading these comments though. My provider is not BT.

Caller Company: Reverse charge call offer
Caller Type: Scammer
Claire
October 10, 2016, 6:08 pm

This number called me at 9am this morning, which was highly inconvenient and annoying as my husband was sleeping off a night shift and I was busy with my toddler. BT has no legitimate reason to contact me as I am not their customer.

My number is registered with the Telephone Preference Service, so no UK company should be dialling it without my prior consent. I somewhat resent the fact that I was not allowed to return the call, which I missed by 2 seconds, to tell them so! I just got a supercilious message informing me that they would call me again if they needed to. They better damn well not.


Caller Company: British Telecom
Caller Type: Unknown
Janet Anderton
February 7, 2017, 3:26 pm

It is definitely BT. I had a text from this number which said I would be receiving a call in the next few minutes on my landline to help resolve a billing problem I was having, and the lady rang me within a couple of minutes.

Caller Company: BT
Caller Type: Legit Caller
Al
July 22, 2017, 12:14 pm

Call sounded like a scam; said it was BT but not very believable; said it was Aranjid and admitted he was in India but somehow knew nothing about the account. If it is BT they need to re-think it

Caller Company: Allegedly BT
Caller Type: Telemarketer

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